TriceraMail - Documentation

Welcome to TriceraMail (Coming Soon) - A low cost mail service giving you peace of mind that we are not tracking your activity and selling it on to other companies.

Peace of Mind

Why trust a "free" mail service, which also happens to have a large advertising presence? The more advertisers can find out about your activity and who you interact with, the more targeted a profile they can build about you. As they say, if you are not paying for a product then you are the product!

Our guarantee at TriceraMail is to:

Not track your actions any more than necessary
Data that will be tracked:
  • The time that you send emails: Aside from email send rates being limited by account, this allows us to provide a graphic for you to see your account's activity. This data is also anonymized and aggregated across all accounts so that we can track our busy times to help with traffic forecasting.
  • Client IPs: When sending email, the IP address will be stored to help provide you context around previous logins. IPs are also temporarily stored to help with rate limiting.
Allow your data to stay in one region, to keep information about you from traversing between countries with differing levels of data protection
Some Data will be copied across our datacenters:
  • Email address (and alias email addresses): To guarantee unique email addresses, a list of email addresses and aliases is available to our services around the globe.
  • Along with email addresses, we need to know the region an email address is assigned to, in order to efficiently deliver mail. See additional page for how mail delivery works if we receive a mail to you in a region other than where your account is located.
Types of Subscriptions
 
Cost (6-months)
Cost (12-months)
# of Mailboxes
# of Users
Emails sent per day per Mailbox
Storage per Mailbox
Attachment size
# of Aliases per mailbox
Custom Domain usage
Email storage duration
Support options
Calendar feature
Chat with contacts feature
Free
Free
Free
1
1
5
5 MB
1 MB
0
No
1 Month
No
No
Personal
$7 / 6-months
$10/12 months
1
1
50
50 MB
5 MB
10
No
6 Months
No
No
Family
$10/month
$20/year
5
5
50
50 MB
5 MB
10
No
6 Months
No
No
Business
$50/month
$200/year
100
100
5000
200 MB
10 MB
10
0
1 Year
No
No
BusinessPlus
$100/month
$1000/year
100
100
5
500 MB
10 MB
10
1
1 Year
No
No
What dimensions can be expanded?
# of mailboxes/users
$10/month
$20/year
10 Additional Mailboxes and Users
Provides an additional number of mailboxes and users that can be configured with the subscription
Additional Custom Domain
$50/month
$100/year
1 additional custom domain
Allows the configuration of an additional custom domain
Custom Domains are limited to the Business and BusinessPlus plans. Free/Personal/Family plans can not add custom domains.
Additional Send
$50/month
$100/year
Send 10000 additional Emails per day
Increases the email rate limit
Why is there such a difference between monthly and yearly cost?
The short answer is that payments of small amounts will have a relatively large percentage of fees deducted as a processing fee. While a typical email account may cost very little over the course of a month, the fees deducted mean a higher price is needed to recoup the expense of the account. Thus we incentivize a higher price at a longer duration as the payment processing fees become much more reasonable.
What options are configurable?
Alias creation. Restrict users of the subscription from creating aliases for their mailboxes, an limit this feature to Admins.
Create "approved contacts" list, and restrict a mailbox to only interacting with this list. (Parental Control)
What features can a subscription admin see?
View a graph of the subscription's send/receive traffic. Filter by mailbox/alias.
View a statistics of the storage user per mailbox
What features can a non-admin user see
View a graph of their send/receive traffic. Filter by mailbox/alias.